At Elite Diving Centre, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, make a booking, or contact us.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Elite Diving Centre provides diving experiences, courses, daily dive trips, and related services in Fethiye, Turkey.
This website is used to share information about our services and to receive enquiries, booking requests, and customer communications.
2. Information We Collect
We may collect the following types of personal data:
a) Information you provide directly
When you fill in a form, contact us, or make a booking, we may collect:
- Full name
- Email address
- Phone number
- WhatsApp number
- Nationality
- Date of birth
- Booking details
- Diving experience or certification information
- Preferred dates or trip details
- Any other information you voluntarily provide in your message
b) Technical information
When you use our website, we may automatically collect limited technical data such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
- Referring website or source
This information helps us improve website performance, security, and user experience.
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries
- To process and manage bookings
- To communicate with you about your reservation or requested service
- To provide customer support
- To improve our website, services, and customer experience
- To maintain internal records
- To comply with legal or regulatory obligations where required
We only use your information where we have a legitimate reason to do so.
4. Booking and Service Communication
If you submit a booking request or enquiry through our website, we may contact you by:
- Phone
We use this communication only to assist with your request, booking process, service updates, and related customer support.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve functionality, understand visitor behavior, and enhance performance.
Cookies may help us:
- Remember user preferences
- Analyze traffic and website usage
- Improve content and page performance
You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
6. Sharing of Personal Data
We do not sell, rent, or trade your personal data.
We may share your data only when necessary:
- With trusted service providers who help us operate our website or manage bookings
- With technical providers for website hosting, communication, or maintenance
- When required by law, regulation, or competent authority
- When necessary to protect our legal rights or prevent fraud or misuse
Any third party we work with is expected to handle personal data responsibly and securely.
7. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.
8. How Long We Keep Your Data
We keep personal data only for as long as necessary for:
- Responding to enquiries
- Managing bookings and customer records
- Meeting legal, tax, accounting, or operational obligations
- Resolving disputes and enforcing agreements
When your information is no longer required, we will delete it or securely store it only where legally necessary.
9. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain uses of your data
- Request restriction of processing
- Withdraw consent where processing is based on consent
To make such a request, please contact us using the details provided below.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies separately.
11. Children’s Privacy
Our website and services are not intended for unsupervised use by young children. If personal data relating to a minor is provided as part of a family booking, course registration, or activity request, it should be submitted by a parent, guardian, or authorized adult.
12. International Visitors
If you access our website from outside Turkey, please note that your information may be processed and stored in systems used for our business operations. By contacting us or submitting your information, you understand that your data may be handled for booking and communication purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or website changes. Any updates will be published on this page with a revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Elite Diving Centre
Email: info@elitedivingcentre.com
WhatsApp: 905303663111
Phone : +905336943000